Not the best experience. I arrived at the dealership as soon as they opened. I waited over 3 1/2 hours for oil change and inspection. I was never informed I could have made an appointment. Because of new appointment system 'walk ins' have little to no priority.
Ann, we appreciate your feedback and apologize for any inconvenience. We recently started accepting appointments within the last couple of months. We understand that you have already spoken to management in regards to this matter and we look forward to assisting you in the future.