This was the second time I've had my Chevrolet truck repaired at this dealership and the service manager Mr. Frank was as always extremely helpful and took care of me in every way. Last time the body shop made and error on the pin strip. They fixed that error but misssd placed the pin strip again on my current repair. Not trying to be nick picking but I just want it to be right. I told the receptionist and she said they will schedule a time when I can come in and get that taken care of. Overall great repair and service!
I was having problems getting a warranty part for my 2017 Silverado. I called dealership and asked to speak with Jim Bogdan, Gen Mgr. He didn't take my call. I asked for him to call me back, he didn't. When I went to dealership for service, I asked to speak with him. He didn't respond, even though I could see him messing with a video monitor in the showroom. This is the worst cast of customer relations that I have seen in a long time.
Robert Siler, Sales Mgr and Kevin Johnson, Service Mgr were very helpful and got my problem resolved.